Terms & Conditions - Salon Services
A 20% deposit is required to secure all salon appointments at the time of booking.
Deposits are refundable if the appointment is cancelled at least 5 days prior to the scheduled appointment date; however, deposits are non-refundable if the appointment is cancelled within 5 days of the scheduled appointment.
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Deposits can be transferred to a new appointment if the original appointment is rescheduled. Deposits are also non-refundable for late cancellations (less than 5 days before the appointment) or no-shows.
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By booking an appointment, you agree to these terms and conditions.
Thank you for your understanding!
Terms & Conditions - Wedding Bookings
A 20% deposit is required at the time of booking for all wedding services.
Deposits are refundable up to one month prior to the wedding date.
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Final payment is due one month before the wedding date.
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If the booking is cancelled less than one month prior to the wedding, the deposit is non-refundable. By confirming your wedding booking, you agree to these terms and conditions.
Thank you for your understanding!
Added Salon T&C's
Late Arrivals:
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If you are running late, please notify us as soon as possible. Depending on the timing, we may need to reschedule or adjust your service. Late arrivals may result in a reduced service time.
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Allergies & Sensitivities:
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Please inform your stylist of any allergies or sensitivities before your appointment, particularly regarding hair products or treatments.
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Gift Vouchers:
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Gift vouchers are non-refundable
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Personal Items:
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We are not responsible for any loss or damage to personal items while on the premises.
